Security & Privacy_v2
Managing health data is a serious responsibility.
We know what data we have, who’s using it for which purpose, and we verify that constantly. We’re committed to keeping health information and sensitive data safe using industry best practices and following all federal and state laws.
SOC 2®
SOC 3®
Security, Privacy & Breach Notification
Penetration Test
Questions?
Security & Privacy
Managing health data is a serious responsibility.
We know what data we have, who’s using it for which purpose, and we verify that constantly. We’re committed to keeping health information and sensitive data safe using industry best practices and following all federal and state laws.
Version 9.3
Security, Privacy & Breach Notification
Penetration Test
SOC 2®
SOC 3®
Questions?
SunFire Cares
The SunFire Cares Fund engages organizations that positively impact the lives of seniors. Together with select organizations, we focus on making a difference with matters such as combating hunger, increasing safety measures, reducing isolation and enabling the utilization of technology so seniors can be more self-sufficient and connected.
Our Charitable Partners
Meals on Wheels America
Supporting 5,000+ community-based programs across the US that are dedicated to addressing senior isolation and hunger.
Pets for the Elderly
Provides companionship to senior individuals through pet ownership, while saving the lives of companion animals in shelters.
Older Adults Technology Services
Engages, trains and supports older adults in using technology to improve their quality of life and enhance their social and civic engagement.
Shepherd's Centers of America
Provides opportunities for older adults to take on new challenges, learn new skills, make new friends, and serve others. Their support services help older adults remain in their homes, from transportation to grocery shopping and home repairs.
Virtual Senior Center
A digital platform for older adults to learn, explore, and socialize without having to go anywhere; with multiple communities as a constant and welcoming companion to help make meaningful connections.
Our Commitment
We are committed to ensuring seniors are placed in the most ideal health plan for their medical and financial needs, by providing our agency partners with best-in-class products and services to execute effectively.
SunFire Cares about Diversity, Equity & Inclusion
Our mission to connect seniors with opportunities for positive change extends to how our employees live SunFire's core values; where we each have a voice and can make a real difference. We take pride in hiring and growing an inclusive team from diverse backgrounds and beliefs which empowers us all to celebrate the unique and creative contributions of all our colleagues. Diverse perspectives lead to innovation and the ability to affect meaningful outcomes in the lives of the elder populations we proudly serve.
Aaron White
Aaron White
Executive Vice President
Aaron White oversees SunFire’s Engineering efforts as our Product Chief, defining and designing new products and leading the team that brings SunFire’s cutting-edge offerings to market. With over 25 years of delivering technology solutions, his focus for the last 14 years within the Healthcare domain has aligned clients and consumers with innovative technical solutions. A resident of Stow, Massachusetts, Aaron loves to travel, spend time with his family and stay fit.
David Graf
David Graf
Chief Executive Officer
David Graf is on a mission to make Healthcare easily accessible and affordable for Seniors. Dave previously served as the Founder and CEO of TRANZACT for seventeen years – one of our largest, top-performing customers. A long time Deadhead, David lives in New Jersey with his two daughters. He is a diehard NY Mets, Rangers, Knicks and Giants fan and enjoys playing backgammon and golf. David’s passion for authenticity leads our teams to do their best work to execute on SunFire’s innovative strategies with and for customers.
Kevin Waldman
Kevin Waldman
Chief Operating Officer/Chief Financial Officer
As SunFire’s COO/CFO, Kevin has a unique ability to drive strategic, financial and operational initiatives as a result of career experiences within investment banking, private equity and as Chief Financial Officer of TRANZACT. He has been afforded opportunities to work with many diverse management teams, operate within changing economic cycles and consistently drive growth and shareholder value. Kevin’s experience resides primarily in direct-to-consumer marketing, insurance, marketing services, technology and media. Kevin lives in Florida and enjoys spending family time with his wife and four children and has a passion for pop art and design.
What We Do
Industry-leading technology and customer service
SunFire was purpose-built to create a more seamless, reliable enrollment experience for agents, brokers and customers alike. We back it up with a 24/7/365 dedicated support network.
Designed by Agents, For Agents
We listen to feedback from agents and add features to meet their needs. SunFire has the most powerful, feature rich toolset available. We also offer channel specific versions of the platform for call center and field brokers.
Cloud Based Architecture
SunFire provides a uniquely resilient and reliable platform (up to 4x faster than the competition). The use of auto-scaling means there is no degradation in service even at the busiest times of the year.
24/7/365 Service
All customers have access to our hotline, serviced continuously throughout the year, day, or night. Senior members of our team are on call to address any issues, including ones your support team can’t address.
Open System Design
Our solution can be integrated with virtually all your agency’s in-house systems; meaning you can push customer data into the quoting platform, implement single sign on, and push data back to your CRM.
Easy & Intuitive
SunFire’s platform is built for simplicity and ease, supported by a robust online FAQ library that includes topical and streamable training videos.
Industry Leading Features
SunFire remains committed to developing features that improve both the quality of enrollments and the consumer experience. Whether it's our e-signature options or Shop-By-Doc, SunFire is committed to moving the industry forward.
For Agents & Customers
Features That Make
a Real Difference
Shop-By-Doc allows agents to enter the customer's doctors and see the network status across all plans.
Full suite of e-signature options including text for signature is often a faster, more convenient option to complete an enrollment or scope of appointment.
NOTIFICATIONS allow agents to receive updates on enrollments (especially useful when not completed in-person) via the 'Notifications' panel in the system, with both email and text.
Plan X-Ray is used to quickly access personal benefits, highlights, plan overview, doctor/hospital coverage and additional plan coverages all in one, easy-to-understand view.
Carrier approved plan data assures that data used by SunFire is carrier sourced and carrier approved each season.
Ready-To-Sell processing offers the option of automating the entire, ever-changing carrier Ready-To-Sell data, increasing reliability, enhancing compliance and reducing cost.
Preferred pharmacy finder includes a simple-to-use mapping tool that makes it easy to find savings at preferred pharmacies by plan.
LIS Calculator enables customers eligible for extra help to automatically adjust the premium and co-pays to reflect their actual out-of-pocket costs for each plan.
Best-in-class e-Commerce capability optimized for senior usability, converts at 3x the rate of competitors.
Saved session codes, meaning collected drug and health information, needs to be entered once and is saved in perpetuity, even if customer enters data online.
Comparisons vs. current plan enables customers to compare rates and benefits of their current plan with those of upcoming plans.
One, consistent enrollment flow that streamlines the experience for agents and customers alike.
"SunFire's e-signature capabilities have significantly reduced handle time for all our agents."
— Agency Manager
Homepage
SunFire provides transformative and proven technology solutions to support the ever-growing Medicare landscape. Our seamless and compliant software plays a critical role in providing health and financial security to over 50 million seniors. As a mission-driven company, we are deeply passionate about improving the lives of the senior community.
1300+
Cloud Computed
SunFire collects and distills data from 80+ insurance carriers, offering 1300+ Medicare Advantage and Prescription Drug Plans. Based on the customer’s personal information, SunFire identifies the ideal plan with the lowest annual cost to enroll your customer in real-time.
Since working with SunFire...
"Our per-agent enrollment averages increased, our production increased, our cross-contracting increased – it all went in the right direction and has since doubled year-over-year!"
— Matt Graham, YourMedicare
SunFire's innovative technology provides a time and cost efficient experience for agents and consumers by reliably distilling complex data and processing it into a simple, easy-to-navigate solution.
"Through SunFire…we were able to build one integration which gave us access to multiple carriers. This approach, and SunFire’s capabilities, literally saved us hundreds of hours of meetings and development time."
— Jordan Fleuriet, Assurance
SunFire's comprehensive platform has enabled hundreds of partners to seamlessly grow their businesses while ensuring that millions of seniors are enrolled in the right plans for their personal needs at the lowest annual cost.
SunFire partners with leading Carriers to provide seniors with health plans best suited to meet their personal health needs.
Our team has access to nationwide providers to ensure all options are available.
Our Solutions
Making Medicare more Manageable for Mom (and Dad!)
Our simplified quoting and enrollment solutions help ensure seniors purchase the right Medicare Advantage, Prescription Drug and Medicare Supplement plans for their needs (increasing our users' productivity and overall efficiency).
One Size Does Not Fit All!
SunFire has developed industry leading solutions for Call Centers, Field Marketing Organizations and Consumers
Data Uptake
- CMS Data
- Carrier Data – sourced directly from Carrier
- RTS Data
- Plan Documents
- Prescription Drug Info
- Pharmacy Info
- Doctor Info
Scope of Appointment
- Support for all signature types across devices, including text message for e-signature
- Scopes are archived for 10 years as required by CMS
Quote
- Quote every MAPD/PDP plan nationwide & enrollment for top tier players
- Compare against existing plan to see cost savings
- Search customer’s doctor information seamlessly
- Enter and save your customer’s medications
- Quote based on Total Estimated Annual Cost
Enroll
- Customer can sign using any touch screen device
- Email or text a request for a remote e-signature and receive real-time confirmation
- Approved voice signature scripts for Call Center use
